I have used Andrea’s services the last couple of years and have been very impressed. At the outset I was unfamiliar with the concept of a “virtual assistant” and did not know what to expect. Once I got started however, I quickly saw how valuable a team member she could be.
For starters and from a dictation standpoint, LegalTypist has been great. When I initially signed up I sent my letterhead and memo templates, as well as my formatting preferences. Now I can dictate as much or as little as I want, and the turnaround time is great. The work product they deliver is impeccable. I have a digital recorder that I keep with me in the car or briefcase. Frequently I will dictate letters as I drive or late at night. For example, last Sunday evening (10pm CST) I uploaded several letters and Monday morning by 10 all were in my inbox. (If I had marked them priority they would have been there quicker.)
With respect to practice systems and workflow, Andrea has been a God-send. She has the experience and perspective to help me find ways to work more efficiently. She has been an important part of me being able to manage my practice and cases in a less reactive manner. Additionally, Andrea has helped me identify ways to use and manage my staff better.
What I initially thought was going to be simply occasional assistance with overflow dictation has become an invaluable resource for managing my practice.
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